Privacy Policy

Effective Date: 06/06/2025
Last Updated: 06/06/2025

1. Introduction
This Privacy Policy outlines how Quarter Moon Plumbing, located at 18838 FM 2252, Ste. 100, San Antonio, TX 78266, manages the personal information of its users. Our goal is to provide transparency and build trust with our customers.

2. Types of Information Collected
We may collect the following types of personal information:• Identity Information: Name, email address, phone number.• Account Information: Username, password, and account details.• Transaction Information: Billing address, payment details, and purchase history.• Technical Information: IP address, browser type, device information, and cookies.

3. Method of Information Collection
We collect information in the following ways:• Directly from you when you register, place an order, or contact us.• Automatically through cookies, analytics tools, or server logs when you use our website.• Through third parties, such as payment processors or social media platforms, if applicable.

4. Purpose of Data Collection
We collect and use your data to:• Provide and improve our services.• Process your orders and payments.• Communicate updates, promotions, and customer support.• Analyze website usage and enhance user experience.

5. SMS Messaging and Phone Number Privacy
We collect phone numbers for purposes such as SMS communication and consent. Your phone number will not be shared with third parties or affiliates for marketing purposes.By providing your phone number, you consent to receive SMS messages from us related to your inquiries, transactions, or service updates. Message and data rates may apply. Message frequency may vary depending on your interactions with us.You may opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us directly.

6. Data Security Measures
We implement industry-standard security measures, including:• Encryption for sensitive data transmission.• Secure servers and firewalls.• Regular monitoring and vulnerability assessments.Despite these measures, no data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:• With service providers (e.g., payment processors, shipping partners) necessary to fulfill your orders.• If required by law or to protect our legal rights.

8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. User Rights
Under applicable privacy laws, you have the following rights:• Access: Request details of your personal data we hold.• Correction: Update or correct your personal information.• Deletion: Request deletion of your data (subject to legal obligations).• Consent Withdrawal: Revoke consent for data use where applicable.To exercise these rights, contact us at (210) 651-5899.

10. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:• Mail: 18838 FM 2252, Ste. 100, San Antonio, TX 78266• Phone: (210) 651-5899

12. Updates to This Privacy Policy
We may update this policy to reflect changes in laws or our practices. Please review this page periodically for the latest information.