Privacy Policy

Effective Date: 11/28/2024

Last Updated: 11/28/2024

Quartermoon Plumbing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information and your rights regarding your data. By using our website or services, you agree to the terms of this policy.

1. Introduction

This Privacy Policy outlines how Quartermoon Plumbing, located at 18838 FM 2252
San Antonio, Texas 78266, manages the personal information of its users. Our goal is to provide transparency and build trust with our customers.

2. Types of Information Collected

We may collect the following types of personal information:

• Identity Information: Name, email address, phone number.

• Account Information: Username, password, and account details.

• Transaction Information: Billing address, payment details, and purchase history.

• Technical Information: IP address, browser type, device information, and cookies.

3. Method of Information Collection

We collect information in the following ways:

• Directly from you when you register, place an order, or contact us.

• Automatically through cookies, analytics tools, or server logs when you use our website.

• Through third parties, such as payment processors or social media platforms, if applicable.

4. Purpose of Data Collection

We collect and use your data to:

• Provide and improve our services.

• Process your orders and payments.

• Communicate updates, promotions, and customer support.

• Analyze website usage and enhance user experience.

5. Data Security Measures

We implement industry-standard security measures, including:

• Encryption for sensitive data transmission.

• Secure servers and firewalls.

• Regular monitoring and vulnerability assessments.

Despite these measures, no data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:

• With service providers (e.g., payment processors, shipping partners) necessary to fulfill your orders.

• If required by law or to protect our legal rights.

7. User Rights

Under applicable privacy laws, you have the following rights:

• Access: Request details of your personal data we hold.

• Correction: Update or correct your personal information.

• Deletion: Request deletion of your data (subject to legal obligations).

• Consent Withdrawal: Revoke consent for data use where applicable.

To exercise these rights, contact us at (210)651-5899.

8. Phone Number Privacy

We collect phone numbers only for purposes such as SMS communication and consent. Your phone number will not be shared with third parties or affiliates for marketing purposes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Mail: 18838 FM 2252
San Antonio, Texas 78266

• Phone: (210)651-5899

Updates to This Privacy Policy

We may update this policy to reflect changes in laws or our practices. Please review this page periodically.